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  1. Blog
  2. Lidia Luna Puerta
Lidia Luna Puerta

Lidia Luna Puerta

4 posts

Lidia Luna Puerta
1 September 2025

What dedicated Linux support specialists do

Ubuntu Article

& how real companies have used them to thrive Nearly a third of IT leaders say lack of expertise is the biggest obstacle they face in managing their open source environments. It’s a problem that slows progress, increases risk, and makes it tough for organizations to unlock the full value of technologies like OpenStack, Ceph, ...

Lidia Luna Puerta
14 July 2025

What is Linux Support?

Ubuntu Article

In the world of enterprise IT, “support” can mean many things. For some, it’s a safety net – insurance for the day something breaks. For others, it’s the difference between a minor hiccup and a full-scale outage. At Canonical, it means a simple, comprehensive subscription that takes care of everything, so that everything you build ...

Lidia Luna Puerta
17 February 2025

How Ubuntu Pro + Support keeps your Ubuntu 20.04 LTS secure and stable

Ubuntu Article

Running Ubuntu 20.04 LTS with ESM keeps your systems up to date with essential security patches. But when something breaks or a complex issue arises, Ubuntu Pro + Support ensures you have Canonical experts on hand to help. Supplementing ESM with support gives you extra peace of mind, keeping your infrastructure stable, safe, and running s ...

Lidia Luna Puerta
10 February 2025

How your feedback shapes the way we support open source software

Ubuntu Article

Over the past year, we’ve been busy gathering  your feedback on the redesign of our support portal. We want to make sure the portal meets your evolving needs, and delivers the best possible support experience for your open source software. Your insights drive us forward, and this year, we’ll focus on incorporating your valuable feedback w ...